Hi,
"Get support" or "Supportnow" feature has been discontinued in this release of Backup Exec.
However, you may call in our support center and they can guide you online. Please note that you
may be charged for this service.
Please visit our Backup Exec Enhancement website in order to log your enhancement request to the product. Refer the following link.
http://enhancement.veritas.com
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
http://support.veritas.com/docs/278434
NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.
