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Veritas.com
Support

Failed to connect

lyve80
Not applicable

‎02-23-2005 05:03 AM

After installing the latest updates to my Windows 2003 server My Backup Exec 9.1 fails to reconnect after backup. To re-establish connection I have to stop all services and restart to connect. Any suggestions?
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2 REPLIES 2

SANDEEP_PILLAY
Level 6

‎02-24-2005 05:45 AM

Hi,

This could happen due to many possibilities:

- Logon Credentials: Make sure that the Backup Exec service account has domain admin rights.

- Verify that there is not mismatch in the MDAC files. Please download MDAC 2.8 and reapply and verify the results.

- Run a repair database operation on the Backup Exec database. Verify the results.

If all the steps are covered and still the problem persists then run a repair installation and verify the results.

We hope this will help.
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Abhinav_Bindroo
Level 6

‎03-20-2005 08:07 PM

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas
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