After upgrading MMS server from 1180.0 to 1180.2113, right click and update the windows agent. We met below error
I confirmed the default account set in backup exec -> logon account is in the local admin group on the windows agent
there is no UAC and firewall turned on on the Windows agent.
Pls advise. Thanks
Utility Job Information
Access Denied. Ensure that you have the appropriate credentials to access the remote computer and that the UAC remote restrictions are disabled and then try again. For more information see the following URL: http://www.symantec.com/docs/HOWTO80805Attempting to connect to server XXX failed. Please visit http://www.symantec.com/docs/TECH47121 to view possible reasons why the remote installation cannot continue.
Job Completion Status
Job started : Wednesday, February 17, 2016 7:41:47 AMJob ended : Wednesday, February 17, 2016 7:42:01 AMFinal error: 0xe00086cc - Access Denied. Ensure that you have the appropriate credentials to access the remote computer and that the UAC remote restrictions are disabled and then try again. For more information about push-installing Backup Exec to remote computers, see the following URL: http://www.symantec.com/docs/HOWTO80805
Final error category: Job ErrorsCompleted status: Failed
