After four days of working backups, the RALUS agent on our GroupWise server hangs and needs to be stopped using 'kill beremote -9' to stop the hung job in BackupExec. It gets about 1/4 way through the backup each time this happens. To get things back to normal, I have to reboot the server and bring the agent back up. Then, it works fine for about four days and teh cycle repeats. I turned on logging and got the following info:
b3febba0 Tue Jan 27 03:00:24 2009 : SMS error: 0xfffdffc9, file /net/lorien.nsmg.veritas.com/space/builds/corsica/2213/ralus/Linux.2.4.21-32.ELsmp_i686_gcc-3.2.3_LP32_REL/engine/fsys/sms/mreadobj.cpp, line 216ErrorText: 'tsafsgw(libtsafs.so 6.50.0 310) Either the server is out of memory or memory allocation failed.'