Hyper-V - backup VM's

[ollyparkhouse]

Hi, can someone advise me on the best method to backup VM's that reside in a Hyper-V environment?

At the moment, i can navigate to the cluster object, and see a list of all the servers that appear under Microsoft Hyper-V HA Virtual Machines.

HOWEVER, i can only see the drives for the VM's that reside on the cluster manager, not those on a second or 3rd node. Could this be a config error in hyper-v?

If i drill into Hyper-V each node object, i cant see any VM's

If i want to backup say exchange, should i back up the server as its own object, or should i back it up via the Hyper-V method? Will that give me GRT?

If my exhcange server has a pass-through disk, how do i back that up using the Hyper-V method, or is it not supported?

thanks

[sbora]

For the first issue (all VM's not showing up under Microsoft Hyper-V HA Virtual Machines) follow steps listed in http://www.symantec.com/business/support/index?page=content&id=TECH145913

You can backup Exchange VM using Hyper-V agent with application GRT enabled and that will give you GRT. This option is selected by default in the backup job. This needs Exchange agent license to be installed on Backup Exec server.

Hyper-V agent cannot be used to backup pass through disk. Use Remote agent and backup the disk/vm as you backup a physical server.

http://www.symantec.com/business/support/index?page=content&id=TECH87330

[ollyparkhouse]

Thanks for your reply.

The issue is similar to the one described, but we can actually see the servers appear, however when we expand them they are empty.

eg 2 hyperv hosts hyperv1 and hyperv2

when we look at the cluster we can see servers 1 2 3 4

server 1 and 2 are running on resources on hyperv1 and server 3 and 4 are running on resources from hyperv2

When we expand servers 1 and 2 we see drive letters which drill down to the vhd files.

However when we etry and expand servers 3 and 4 nothing, no drive letter, thus cant see vhd.

thanks

[sbora]

This behavior is by design and will not affect the backups. Check following document for details:

http://www.symantec.com/business/support/index?page=content&id=TECH125595