01-22-2013 01:27 AM
Hi,
We buy Backup Exec 2012 with Lotus domino agent (Databases and applications)
We have the license and the Lotus Domino Agent was installed.
But, when we want to select the databases to backup, it not appears on the list. In fact the list is empty.
What can be the reason? How we can solve it?
01-22-2013 02:03 AM
1) What version of Domino are you using? Check the SCL below to make sure that it is supported.
2) Push out the remote agent again to the Domino server.
01-22-2013 02:41 AM
Hi
Please check below link
http://www.symantec.com/docs/TECH165059
Thanks
01-22-2013 02:52 AM
I have a Lotus Domino 8.0.2
I push out the remote agent, and reinstalled... it does nothing.
I followed the instruccions of the TECH165059, we still in the same situation.
I don't understand what happens... If I put a NSF database on the C: drive I can back up it, but the NSF files on the E: Drive (where are all of NSF files) don't appear on the list.
What can I do?
01-22-2013 03:05 PM
What OS are you using for the Domino server?
01-22-2013 09:28 PM
See if this KB helps ~ http://www.symantec.com/business/support/index?page=content&id=TECH56349
01-22-2013 11:15 PM
I using Windows 2003 Server.
The KB not helps :( .. i'm still in the same situation,
01-22-2013 11:27 PM
1) I vaguely remember a similiar discussion some time ago. Check your notes.ini for where the path to the .nsf files files on your E: drive is specified. I can't remember whether you need to put a backwards slash at the end of the path or you must remove the backward slash. Try both. You would need to restart the Domino service after each change.
2) Alternatively, you can log a case with Symantec for them to look at the problem.
01-23-2013 12:07 AM
I found the discussion that you refers. I checked if the Path to the .nsf files on notes.ini are correct. It's correct.
Also I checked on registry of windows, and that's correct too.
I already opened a Case with Symantec, they are looking too, but until now we don't have any solution.
I thought that the problem resides in the configuration on Lotus Domino, but I can solve it.