07-11-2013 02:14 PM
Hello:
I'm trying to setup an Intelligent Disaster Recovery disk on our BackupExec 2010 SR3 server. When I go to Tools > Wizards, the choice for Intelligent Disaster Recovery Preparation Wizard... is greyed out. What do I need to do to make this available? I am using the Not for Resale version for non-profits. Is this feature not available in this version or have I missed some preliminary step to using the wizard?
Tx
Bill
07-11-2013 03:33 PM
Hi Bill,
The IDR preparation wizard is greyed out because you would not have installed the IDR option. Please find
the screenshot attached.
To install it, Goto: Tools-> "Install Options and License Keys on this Media Server". Afetr installing this option you will be able to run the IDR preparation wizard.
Thanks!!
07-12-2013 06:21 AM
Sym-Cr@zy Hit it right on the head. You'll need to install the IDR option, once this is done the option will no longer be greyed out.. Below is a little documentation about the IDR option
http://www.symantec.com/business/support/index?page=content&id=HOWTO23844
07-12-2013 06:37 AM
Thanks guys.I've got a job running now so it won't let me run an installation but I'll try it later today.
Thanks again.
Bill