IDR grayed out...

[Jewell_Carter]

I will be doing a complete system restore soon and I noticed that the IDR wizard is grayed out and not accessible. How do I activate this function? I am using Version 9.00 Rev 4367.

Thank you...

[Ken_Putnam]

Have you purchased and installed the IDR Serial?

If not you can always do it the old fashioned way   

See the Admin Guide under "Disaster Recovery"  If you can't find your copy, you can download one at http://support.veritas.com/docs/262282

[Jewell_Carter]

I have a Software License Key for BEWS 9.9 Disaster Recovery. Is this the correct item? Also, when I view the properties of the license information it identifies the IDR option as licensed and installed.

[Ken_Putnam]

Yes, that's what I was talking about.

Well, since I don't use IDR myself, I can't help any farther. 

[Jewell_Carter]

I fixed the problem... kind of. I had to do a registry tweak to get the IDR wizard to show under tools, wizards. However, after changing the Disaster Recovery value the backup jobs now stay in the pre processing stage forever. I switch the value back to zero and the IDR wizrad disapears but my backups run. Any ideas?

[Ken_Putnam]

Sorry - I've never seen the need for IDR, and have seen so many problems reported on the Forums, that I was never even tempted to try it "just to see"

[Jewell_Carter]

Do you have any suggestions on what product would create an exact duplicate of my OS and data so that I can easily restore once I swap out everything?

[Ken_Putnam]

You can do it with BackupExec (I've done it several times).  I've just never been a fan of IDR, since it does exactly what you would do, takes just as long, and puts a wizard between you and what is actually happening

See your Admin Guide under "Diaster Recovery" 

If you can't find your copy, you can download one here http://support.veritas.com/docs/254158

[Jewell_Carter]

Are you referring to the Manual Disaster Recovery of Windows Computers section? The section that describes procedures for Local Windows 2000/XP computers will identify the steps needed to get me up and running after I install new hard drives?

Thank you...

[Ken_Putnam]

That's it.

don't know if they emphasis it or not (it's been awhile since I looked at the v9.0/v9.1 manual)

If you have any database servers running on this machine, shut the server services down and see http://support.veritas.com/docs/259152  to disable Active File Exclusion, then take a complete flat file backup, and you will not have to restore database files after restoring the OS