Individual mailbox backup option missing

[gerg_tunley]

I noticed on 2 recent installs that 11d no longer has the option for backing up individual mailboxes, just the information store. Is there a seperate license to do this or am I missing something?

[thegoolsby]

Greg,

Please make sure you have the ‘Enable the Restore of Individual Mail Messages and Folders from Information Store Backups’ selected under your Exchange settings on your backup job.

Also make sure that you are using Backup Exec 11.d rev. 7170 and not rev. 6235 (to find out click Help > About Symantec Backup Exec for Windows Servers).

In addition, make sure that the domain user account that you are using to backup the Information Store has an full Exchange rights as well as an active mailbox that is not hidden from Global Address List.

Let us know what you find out.

[gerg_tunley]

Ok, great. It just doesnt give the option when you are setting up the backup job like in previous versions, but you can restore just as before. Thanks for the clarification.