Infinite Loop: Event 58061 & 58063

[TimCha]

Windows Server 2003
VBE 9.1 SP2
HP DAT72 single tape drive

I started a backup job in Append mode, but the tape filled up.
I got the "Media Remove" alert "Please remove the media from the drive". (Event 58063) I removed the tape, and clicked OK.
An alert blinks, disappears and is immediately replaced by the "Media Remove" Event 58063 alert again. I click OK and the same thing happens again, and again and again...

I don't have any blank or overwritable tapes that can be used. So, I just want to Cancel that backup job, so that I can start a new job.

I clicked the Cancel Job button on the Job Activity log and the Job Status on the Job Monitor screen changed to Cancel Pending.

How do I get the job to go away, so that I can start a new job?

[Deepali_Badave]

Hello,


To troubleshoot this problem restrat all the Backup Exec services an dtry executing the bcakup job.

Also configure backup exec to automatically respond to alerts,Please refer the following technote:


How to configure Backup Exec 9.x and 10.x for Windows Servers to respond to alerts automatically http://support.veritas.com/docs/254685NOTE : If we do not receive your intimation within two business days,
this post would be 'assumed answered' and archived.

Regards,

[TimCha]

Thank you.

I am not sure of the correct order to stop and restart the Backup Exec Services, but I eventually got them all stopped and restarted.

With all of the services running, I started BE, and it showed that the last job failed and no longer blocking me from doing anything. I put in a tape, erased it and started a new backup job.

Thank you very much!