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Installed remote agent on the wrong server

randy_cartwrigh
Not applicable
How do I uninstall the remote agent from the one server that doesn't need it and reinstall on the correct server without paying for another license?
2 REPLIES 2

Ken_Putnam
Level 6
Just uninstall from the wrong machine through add/remove programs. If that doesn't work, look in the \BEREMOTE directory and run the unintall CMD file

Then go to the correct server, and run setupaa.cmd locally (either take the CD to the new server or share it out and then map it.)

priya_khire
Level 6
Hello,

As suggested by Mr. Putnam, you can uninstall remote agent from add/remove programmes. You wont need any additional licence to install it on another server after the uninstall on the wrong server.

You can perform a silent install of Remote agent on the correct server as per the following technote:

Title: How to do a manual / silent install of the Backup Exec 9.x and 10.0 Remote Agent for Windows Servers (RAWS) if the push install does not succeed
http://support.veritas.com/docs/265736

Revert in case of further questions on this.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.