Iomega Autoloader 1000

[Andy_Pickersgil]

We have an Iomega autoloader which we want to use with Veritas, but as yet we have been unable to get the device to change tapes.

Has anyone got this to work or has Veritas Released any patches to get the Iomega Autoloader to work, I have tried to contact veritas but can't get an answer.Message was edited by:
Andy Pickersgill

[Shraddha_Dhaval]

Hi Andy,

1) Have you installed Veritas latest device drivers while upgrading to BEWS 10?

2) Check whether the device or drive you are using is supported and tested with BEWS version 10.0 ?


"Backup Exec 10.x for Windows Servers Libraries (with Tested Drives) Hardware Compatibility List (HCL)"

http://seer.support.veritas.com/docs/281670.htm


*If yes install Veritas device drivers
VERITAS Backup Exec (tm) 10.0 rev. 5520 for Windows Servers Installation Files.

http://seer.support.veritas.com/docs/277181.htm


VERITAS Backup Exec (tm) 10.0.5520 - Device Driver Installer (20051015) - Includes Tape Driver Release (20051015) and Robotic Library Release (48) (Intel Only) http://seer.support.veritas.com/docs/279944.htm


*If no then plese install OEM device drivers
How to use original equipment manufacturer drivers with VERITAS Backup Exec (tm) for Windows Servers 9.x http://seer.support.veritas.com/docs/253974.htm

*Stop RSM service on medien Server.


3) What is the BE Version you are having?

4) Please update us on the SCSI IDs of changer and drivers.

5) How many drivers are there in laibrary?

6) Can you see the device under windows device manager?



Thanks.

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