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Veritas.com
Support

Licensing problem

khalil_khawaja
Not applicable

‎11-23-2005 02:33 AM

hi
I have veritas 9.1 with following contract ID number :
9680-6077-7087.

i know its expired but can i ask a Q please ?

I have V9.1 licenses for :

1-Remote agents
2-SAPR3 agents
3-Open file Agents
4-Oracle Agents

but i recently received a new 5 licenses for :

SAPR3 client Agents ( V10 ) and i can't install them as you know .

how can i solve this problem as soon as possible please

do i need to buy the new v10 product license and do the upgrade from the net ? in this case do i need to upgrade all my software licenses to v10 or they going to work ?

On the other hand if i want to use the current SAP agents
what can i do without upgrades ?

can you provide me with v9.1 licenses for 9.1instead ?

my New SAP license agreement No is 73877

looking forward to hearing from you .

Regards .
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1 REPLY 1

padmaja_rajopad
Level 6

‎12-28-2005 01:10 AM

Hi,

If you wish to use the new 10.0 SAPR3 client Agents, you will need to upgrade the existing installation to 10.0.

The upgrade to 10.0 is a free option if the support contract is valid.

Please contact the Sales department so that you can exchange the serial numbers.

http://support.veritas.com/.

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered questions’ pool.
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