cancel
Showing results for 
Search instead for 
Did you mean: 

Linux Agent Causing Linux Server to Hang

Ryan_Buerger
Level 2
Our Server, Red Hat Linux AS 3 Oracle 10g Database Server, hung the last three nights at 12:30AM approximately each night. After pursuing trouble tickets with IBM and Red Hat they both found no issues with the server. Each night the server would hang. It was still running but the terminal and all internet connections would go down. After a reboot everything was back to normal. On the third time we put the Veritas jobs for the Linux machine on hold, this was due to the fact that Veritas was in the middle of a backup job on the box each night that it went offline.

Now that Veritas is not running backups everything is working fine. Veritas had been successfully backing up this machine for three months prior to this.

The backup job itself terminates with the following errors:

-------------------------------------------------------------------------------------------------------------------

Job ended: Saturday, September 30, 2006 at 12:33:13 AM
Completed status: Failed
Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors.
Final error category: Resource Errors

Verify- \\luzon\ Unexpected end of backup set encountered on CSOC Luzon Daily Incremental.
V-79-57344-34004 - End of data set was unexpectedly encountered.

-------------------------------------------------------------------------------------------------------------------

Anyone have a similar issue, or any idea as to what the problem might be? When the machine went offline no errors were performed on the Red Hat Linux machine. Also these files are offline files in that they are hot and cold backups that we manually run of oracle. They are never in use and are completely static.

Thank you for your time.
3 REPLIES 3

shweta_rege
Level 6
Hello,


-- Is Lotus installed on a Linux platform?


-- Backup Exec currently cannot backup Lotus databases running on Linux platform. It can only backup from a Lotus Notes on windows.



Thank You,

Shweta

Ryan_Buerger
Level 2
No Lotus is not installed. We do have open office though.

But the backup fails constantly now on the offline oracle backups which are on RAID 5.

shweta_rege
Level 6
Hello,


Kindly refer to the following Document:

"A timeout occurred waiting for data from the agent during operation shutdown" or "The network connection to the Backup Exec Remote Agent has been lost. Check for network errors" (a00084f8 HEX or e00084f8 HEX) is reported during a backup operation.


http://support.veritas.com/docs/258159



Thank You,

Shweta