Hello,
You can try with a new account after fiving it all the necessary rights. Refer to the technotes below:
http://support.veritas.com/docs/256313
http://support.veritas.com/docs/249456
Revert with details if the issue persists.
Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.
Regards.