MS Excahnge 2000 and Backup exec 10D

[David_Rodriguez]

I have an MS Server 2000 running MS Exchange 2000, MS Server 2003 running BE 10 D with the Exchange server agent installed. I have been reading and tried a everything that I found on the subject of backing up individual mailboxes and can not get to work. I can not see the mailbox store, however there is an M: drive were I can see the mailboxes, when I select the mail boxes from this drive Back up exec act is if backing up the selected mail boxes, however the job ends successfully with nothing backed up. Please help.

[Gauri_Ketkar]

Hi,

-check if the user (BE Service account) had Exchange FULL administrator rights

-Perform following steps
How to enable support for "Restrict Anonymous" when using Backup Exec 8.6, 9.x, and 10.0 for Windows Servers.
http://seer.support.veritas.com/docs/238618.htm


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


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[David_Rodriguez]

Tried, with same result, what else can I look at?

[Sharvari_Deshmu]

Hello,

Microsoft does not recommend to backup M drive (Exchange virtual drive) or rather it is not required to backup M drive.

Therefore when submitting backup job deselect M drive. Exchange is still fully recoverable.

Regarding the problem of not being able to see the mailboxes:

1. create a new account on the exchange server

2. make this account part of domain admin and local administrators group

3. create a mail box account for this user

4. the mailbox should be unique
Please check the technote below for more information:
http://support.veritas.com/docs/256537

5. create a microsoft outlook profile for this user, Verify that you can send and receive mails from this account

6. Verify that this account is not hidden.
Please see the technote below for more information
http://support.veritas.com/docs/243328

7. From exchange system manager give this account "exchange full

administrator rights" at site level

8. Now go to Backup Exec-network logon accounts-create a new account

9. when you go to backup-when it asks you to select an account to backup

mailboxes please select this account

In addition please see the technotes below for more information:

http://seer.support.veritas.com/docs/242606.htm

http://seer.support.veritas.com/docs/249456.htm




Thanks,


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[David_Rodriguez]

I have follow the instructions that you sent me as much as I could, actually I had done this on my own before , however we are using outlook 2003, is the statement below true for this version of outlook also?, is this my problem?

. Due to a security fix by Microsoft, Microsoft Office XP Service Pack 2 will break the ability of Backup Exec to connect with MAPI. Currently there are no plans by Microsoft to change this. For Backup Exec purposes, please limit installations to XP Office Service Pack 1.

[Gauri_Ketkar]

Hi,

MAPI file version should be same on Backup and Exchange server (if exchange on another server )



Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.