Make IDR bootable CD

[tonelli]

I have installed veritas 9 from cd, on window 2000 server italian sp 4
chose language italian

On date 4/07/2004 i have installed the file Be4691RSP1_267180.exe
The creation of the idr cd was ok.

On date 06/10/2004 i have installed the file BackupExecTapeDeviceDriverInstall_270503.exe
(the lastest veritas Tape device drivers).

Today (26/01/2005) when I create a CD image from the IDR option, I receive the message

in italian
Creazione delle tabelle dei supporti e dei tipi di libreria automatizzata.
Lettura directory del CD in corso...
Analisi del modello txtsetup in corso...
"IDR\disk4\exb_110.vs_" non trovato nell'immagine.
"IDR\disk4\sony_csm.vs_" non trovato nell'immagine.
Copia dei blocchi in corso...
Sostituzione di TXTSETUP.SIF con 50SSETUP.ITA
Immagine CD di 283383808 byte creata in 361 secondi su:
C:\temp\Dati_ton\idr\NT_TONELLI_03.ISO

in english
Building media and changer type tables.
Reading CD Directories...
Parsing txtsetup template...
"IDR\disk4\exb_110.vs_" not found in the image.
"IDR\disk4\sony_csm.vs_" not found in the image.
Copying blocks...
Replacing TXTSETUP.SIF with 50SSETUP.ITA
283383808 byte CD Image written in 361 seconds to:
C:\temp\Dati_ton\idr\NT_TONELLI_03.ISO


Today I looked for the file exb_110, and i found it (see below), but before 06/10/2004, date of installation of BackupExecTapeDeviceDriverInstall_270503.exe, this file was not present.


C:\>dir exb_110*.* /s
Directory di C:\Programmi\VERITAS\Backup Exec\NT\idr\disk4
30/03/2004 17.00 7.739 exb_110.vs_

Directory di C:\Programmi\VERITAS\Backup Exec\NT\loader
30/03/2004 17.00 12.504 EXB_110.VSD

Directory di C:\WINNT\system32\drivers
30/03/2004 17.00 12.504 EXB_110.VSD

C:\>dir sony_csm*.* /s
Directory di C:\Programmi\VERITAS\Backup Exec\NT\idr\disk4
26/04/2004 12.31 7.798 sony_csm.vs_

Directory di C:\Programmi\VERITAS\Backup Exec\NT\loader
26/04/2004 12.31 12.664 SONY_CSM.VSD

Directory di C:\WINNT\system32\drivers
26/04/2004 12.31 12.664 SONY_CSM.VSD



Please tell me what the problem is and how I can resolve it
Thank's

[Vidyaj__Patneka]

Hi,

We suggest you to follow the steps given below,

1.Uninstall the Veritas associated drivers by using the Tapeinst.exe utility.

http://seer.support.veritas.com/docs/199881.htm


Here when "Choosing Tape drivers" screen appears then select the third option of "uninstall and remove all Veritas drivers".


2. Now Go to Devices tab ;Right click on the tape drive (If it is showing) > uncheck "Enabled".


3. Again right click on the tape drive(If it is showing) and select "Delete"


4. Stop all Backup Exec services.


5.Now delete(Uninstall) the Tape device from the Device manager.


6.Reboot the server and verify that Tape device is detected and Microsoft driver is installed.


7.Start all Backup Exec services and verify if the tape device is detected.


8.Now again follow the Technote:199881 and follow the steps to install the Veritas drivers .



-Install and apply the latest Veritas drivers from the following link,


http://seer.support.veritas.com/docs/272474.htm


-Once this is done then try to create the IDR image again.

We hope this resolves your query.

[Dipti_Chinchole]

Refer the following technote for creating the Intelligent Disaster Recovery CD image:








http://support.veritas.com/docs/257061

[Dipti_Chinchole]

Kindly update us if the issue persists.

[tonelli]

I follow your instruction.
The creation of the idr cd was ok
Thank you very much. Bye.

[Larry_Fuller]

This posting was very helpful and I used it when experiencing the same issues as the thread stated. However, it would be useful to note, between steps 7 & 8, that in order for the most current version of the veritas device drivers to install correctly, the most current service pack must be installed.

I spent quite a while trying to figure out why the BackupExecTapeDeviceDriverInstall_273853.exe update would not execute properly and fail with no detailed explaination.

V/R

Larry Fuller

> Hi,
>
> We suggest you to follow the steps given below,
>
> 1.Uninstall the Veritas associated drivers by using
> the Tapeinst.exe utility.
>
> http://seer.support.veritas.com/docs/199881.htm
>
>
> Here when "Choosing Tape drivers" screen appears then
> select the third option of "uninstall and remove all
> Veritas drivers".
>
>
> 2. Now Go to Devices tab ;Right click on the tape
> drive (If it is showing) > uncheck "Enabled".
>
>
> 3. Again right click on the tape drive(If it is
> showing) and select "Delete"
>
>
> 4. Stop all Backup Exec services.
>
>
> 5.Now delete(Uninstall) the Tape device from the
> Device manager.
>
>
> 6.Reboot the server and verify that Tape device is
> detected and Microsoft driver is installed.
>
>
> 7.Start all Backup Exec services and verify if the
> tape device is detected.
>
>
> 8.Now again follow the Technote:199881 and follow the
> steps to install the Veritas drivers .
>
>
>
> -Install and apply the latest Veritas drivers from
> the following link,
>
>
> http://seer.support.veritas.com/docs/272474.htm
>
>
> -Once this is done then try to create the IDR image
> again.
>
> We hope this resolves your query.