Hello Everyone,
Help with this problem would bre greatly appreciated. You know when you are backing up to an external hard drive and if it gets disconnect, it will state that the media is offline. If you connect it back you have to go put it back online. OK, well here is my problem. We are using hot swappable drives. We have 5 small hotswapple drives (actually uses laptop HD's, in cases, that goes intoa bay which reads them). Now I can swap them in and out all day long. Windows will pick it up, assign it the SAME drive letter, the whole bit. For some reason Symantec will still consider it "offline" even though the drive is in there and Windows has to problem with it. It says "online" but as soon as the backup starts it will tell me "offline", then I have to go cancel it, force it back on line through the program, and then manually start the backup. How do I get it to either force itself back online or to ignore that part all together? If it were to ignore the whole "offline" thing the backup would run right through, the drive is there and I can write to it all day. For some reason, backup exec doesnt like the new drive (even though its the same kind, same size, same drive letter, etc.
Please help!!!
I am having to do this manually every night and my client would flip out if they knew I was remoting in to do this every night. They think everything is "automated" right now.
