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Veritas.com
Support

No selections using Linux agent

541607330
Level 2

‎01-30-2005 07:03 PM

I just upgraded to BE10 running on a Windows 2003 server. I put the new Backup Exec Remote Agent for Linux on a SUSE Linux Enterprise Server 9.0 box. It seems that I can connect to the agent from the selection list in the BE manager, but I cannot see any files to select. Any ideas what is wrong? Thanks.
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4 REPLIES 4

Mark_Ellis
Level 3

‎01-31-2005 01:36 AM

Have you purchased and installed the license?

I was caught out by this... The new RALUS agent is a cost option.

Mark
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Mani_2
Level 6

‎01-31-2005 02:30 AM

It appears that you are trying to backup Suse Linux Enterprise Server 9.0 which is not conpatible with BackupExec v10.0.

You may verify the same from the following link.



http://seer.support.veritas.com/docs/264484.htm
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541607330
Level 2

‎02-05-2005 07:28 AM

Do you know when/if SLES 9 will be supported? How about Novell's upcoming Open Enterprise Server that runs on SLES9?

I also did not realize that I have to purchase RALUS now! So I missed that one too.

Is my only officially supported option to use the old Unix agent?

Thanks.
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Jamie_Tatum
Level 4

‎02-07-2005 11:07 AM

Sorry about the incorrect information posted above. SLES 9 is supported by RALUS (and is listed on the Compatability list):

http://seer.support.veritas.com/docs/264484.htm

A lack of a license will cause the selection issue you describe.

Nobody can officially say anything about future versions until they are announced. Unofficially I can say that OES is being considered for a new version of the product. A fair amount of new code is required to support some of the features that will be present in OES.
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