RALUS Missing Libraries in RedHat 5

[Joseph_Yandrofs]

Hello,

I am trying to install and run BEREMOTE on RedHat 5.

cat beremote.service.log shows the following.

/opt/VRTSralus/bin/beremote: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory.

Any ideas?

Joe

[SRodriguez]

Joseph:

This issue is with the OS itself,  it appear that a few rpm are missing.  Take a look at this article that might help you with this issue.

http://support.veritas.com/docs/285634

Remote Agent for Linux and Unix Servers (RALUS) installation fails with the following error "Cannot install VRTSralus...Error 2 of 2 steps" in Backup Exec for NetWare Servers.

Regards,

Sandra Rodriguez
Advanced Technical Support Engineer

[Joseph_Yandrofs]

Hi Sandra,

Yes, I've seen this before on install.   The difference here is that install is clean - service just wont start. 

This is in beremote.service.log

[root@kelvin VRTSralus]# cat beremote.service.log
/opt/VRTSralus/bin/beremote: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory

[Patty]

What file system are you using?

Ralus is only supported on:

Ext 2, Ext 3, Reiser FS, JFS, VxFS

Could that be the problem?

[Joseph_Yandrofs]

Hi Patty,

This is EXT3.

Well I went to a RHEL4 machine where RALUS works fine, cp /usr/lib/libstdc++.so.5 to RHEL 5 machine and fixed it.  Brute force, I know but "whatever works" and cant think of any downsides.

FYI, this so is no longer part of GCC-COMPAT on RHEL 5.    Symantec programmers may want to take a peek.

Joe

[fwolf]

Thank you for this hint.

I installed the older libstdc++33 paket. Now it works fine.

fwolf