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Re: Error: To fully protect Windows Server 2003, you must select Shadow Cop

Christopher_Bra
Level 2
We Selected Shadow copy & and the two sub selections. Still getting error to select shadow.
Shadow copy service is set to manual.
This is throwing the same error at several sites.
It would be nice to see some clean logs.
Also received
18272 :
I/O error on backup or restore restart-checkpoint file 'C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\backup\master4IDR.ckp'. Operating system error 3(The system cannot find the path specified.). The statement is proceeding but is non-restartable.
Created folder will test tonight.
5 REPLIES 5

Ajit_Kulkarni
Level 6
Hello,


Please refer to the following technote to resolve this issue:

"To fully protect Windows Server 2003, you must select Shadow Copy Components for backup" (a000fefc HEX, e000fefc HEX, a0009419 HEX or e0009419 HEX) is reported during a backup after upgrading Backup Exec media servers or remote servers to Windows Server 2003.
http://support.veritas.com/docs/258950

Hope this helps you.

Regards


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

Christopher_Bra
Level 2
> Hello,
>
>
> Please refer to the following technote to resolve
> this issue:
>
> "To fully protect Windows Server 2003, you must
> select Shadow Copy Components for backup" (a000fefc
> HEX, e000fefc HEX, a0009419 HEX or e0009419 HEX) is
> reported during a backup after upgrading Backup Exec
> media servers or remote servers to Windows Server
> 2003.
> http://support.veritas.com/docs/258950
>
> Hope this helps you.
>
> Regards
>
>
> NOTE : If we do not receive your reply within two
> business days, this post would be marked "assumed
> answered" and would be moved to "answered questions"
> pool.

So, do you not select service & system state but, do select user ?

Gauri_Ketkar
Level 6
Hi,

Please select Shadow Copy Components for backup (inclusive service & system state ) when you have Windows Server 2003 as given in the Technote

http://support.veritas.com/docs/258950

Thank you
Gauri



NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

Christopher_Bra
Level 2
> We Selected Shadow copy & and the two sub selections.
> Still getting error to select shadow.
> Shadow copy service is set to manual.
> This is throwing the same error at several sites.
> It would be nice to see some clean logs.
> Also received
> 18272 :
> I/O error on backup or restore restart-checkpoint
> file 'C:\Program Files\Microsoft SQL
> Server\MSSQL$BKUPEXEC\backup\master4IDR.ckp'.
> Operating system error 3(The system cannot find the
> path specified.). The statement is proceeding but is
> non-restartable.
> Created folder will test tonight.

Can you be more specific:

Do you select Shadow Copy
set the service to auto and start it ?
select service state.

don't select Shadow copy and it will remove
system state.
So please be more specific.
thanks

That help file seems vague.

Asma_Tamboli
Level 6
Hi,

Sorry for the delayed response. Could you please update us on the issue? Does the issue still persist or is it resolved?

Thanks a lot in advance.

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.