Remote Agent - DLO and Windows Xp Pro join in a domain

[Giampiero_Cosai]

I have a problem.
Server Backup Exec 10d
Domain windows - Ad
Client Windows Xp sp2 with firewall disable

I can't install the remote agent from server!!
Access denied!!!!

Help me!

[David_Sanz]

Giampiero

If you are truing to install the Remote agent for Windows Systems (not the DLO agent), disable the ForceGuest option in your XP.

Open a registry editor. and make sure that key

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\LSA\Forceguest is set to 0 instead of 1.

If what you are trying to install is the DLO agent, the step above is not necessary and the problem may be different.

Regards

[Giampiero_Cosai]

The ForceGuest option is set to 0 or to 1, the problem is present!!!
(the clients are join in a domain!)

I can't install the Remot agent and DLO agent.

Bye

[Misio_Pisio]

Hi,

If use Win2k3 w SP1 check if firewall is disable or open port for BE

Try install manually agents on Win XP client: http://seer.entsupport.symantec.com/docs/265736.htm

Regards

[Giampiero_Cosai]

the firewall is disable!

The manually install is ok, but I'll use the remote install......

Thanks!

[padmaja_rajopad]

Hi,

Please refer to:

Push installations of Backup Exec and/or the Remote Agent for Windows Servers (RAWS) to Windows XP Service Pack 2 systems or Windows 2003 servers fail with a "connect to server" error.


http://support.veritas.com/docs/270144

Regards
Padmaja

[Robert_Schmidt_]

Giampiero

You will need to make sure the Logon Account (check what is being used in the selection list "Properites | Resource Credentials") has access to the XP client.

Cheers

- was a long long day yesterday - sorry for the incorrect information. you need to install the agent on an XP client, but you do not need an additional license.Message was edited by:
Robert Schmidt

[shweta_rege]

Hello Giampiero,



Could you please update us on the issue?


Thank You,

Shweta

[Robert_Schmidt_]

Is Windows XP "simple file sharing" turned off?
- in Windows Explorer, "Tools | Folder Options | View" - last item in the list.

[Giampiero_Cosai]

Hi,

the links refer to windows firewall.....

I don't resolve.....

bye

[Giampiero_Cosai]

I turned "simple file sharing" on and off but...nothing!

bye