Getting same error since upgrade and what's driving me crazy is that I CANNOT even back up the media server! I get the "remote agent error" when I try to backup the server that is actually running backup exec v12. Why is it using the agent?
If I do a test run, all is fine and 100% successful. When I actually run the job, it just hangs for hours or it errors out with this error message. Even a simple test job of trying to back up the C: drive on the backup exec media server, it errors out with the remote agent error.
Windows 2003 Server with SP2 running BE v12. It was running v11 for about a year with no problems. Upgraded last week and after successfully running one night of automated backups, they no longer work. In fact, I can't get ANY job to run at this point. They all just get this error about the remote agent.
Tried all the KB articles about making sure "any available device" or about the upgrade from 11 to 12 and the system state. I can't even backup a single drive let alone a whole server.
One other peculiar issue. Once I get this consistent error message, the service for Remote Agent for Backup Exec crashes and has to be manually restarted.
HELP!
Message Edited by MPulaski on
05-13-2008 08:26 AM