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Remote Agent unable to connect on Win2K3 system

Gavin_Lowe
Not applicable

‎06-21-2005 08:15 PM

I have a W2K backup server with BE 9.1. Recently one of the remote serverswas upgraded from Win2K to Win2K3 and now I'm getting remote agent failures on this system. A debug log from a failure shows the following:

16bc 22/06/2005 14:43:08: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:43:08: ndmpdDataConnect: Rant is attempting data connection on Port: 2147
16bc 22/06/2005 14:43:08: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:43:08: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:43:08: ndmpdDataConnect: Rant is attempting data connection on Port: 2147
16bc 22/06/2005 14:43:08: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:44:21: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:44:21: ndmpdDataConnect: Rant is attempting data connection on Port: 2152
16bc 22/06/2005 14:44:21: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:44:21: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:44:21: ndmpdDataConnect: Rant is attempting data connection on Port: 2152
16bc 22/06/2005 14:44:21: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:45:35: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:45:35: ndmpdDataConnect: Rant is attempting data connection on Port: 2161
16bc 22/06/2005 14:45:35: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:45:35: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:45:35: ndmpdDataConnect: Rant is attempting data connection on Port: 2161
16bc 22/06/2005 14:45:35: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:46:49: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:46:49: ndmpdDataConnect: Rant is attempting data connection on Port: 2197
16bc 22/06/2005 14:46:49: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:46:49: ndmpdDataConnect: Rant is attempting data connection on IP: 192.168.1.230
16bc 22/06/2005 14:46:49: ndmpdDataConnect: Rant is attempting data connection on Port: 2197
16bc 22/06/2005 14:46:49: ERROR: ndmpdDataConnect: connect error: 10055
16bc 22/06/2005 14:46:49: VSS snapshot set {51278834-89e9-43ef-0104A63C} deleted.

Where 192.168.1.230 is my BE server.

Can anyone tell me how do I get around this?

Thanks in advance.
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1 REPLY 1

Shilpa_pawar_2
Level 6

‎06-24-2005 09:31 AM

Hi,

Make sure that RA service is running on local system account!

What is the exact error in job log?

Is the remote server behind firewall? Have you installed SP1 on Windows 2003?

Verify whether port 10000 is in use, perform the following:

1. Open a command prompt on remote machine.
2. Type Netstat -a > c:\netstat.txt
3. Open netstat.txt file and check for port 10000.

Also note that Backup exec service account should have local admin and domain admin rights.

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.
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