Hi when i go to choose all the files for backup under the 'Lotus Domino Databases' tab on my remote server I can only see about half of the .nsf files in the folder.
I have tried re-installing the agent (latest SP3) and it still doesn't see all the files for backup.
Just like to say thank you for your posting, as this fixed the problem I was having also. It's good when people post their fixes as well as their faults, so others may benefit.
Credit were credit is due, it was actually a Symantec DirectAssist that helped me solve this problem. The problem has not come back since but i am keeping a eye on it cause i don't trust it.