Restore Help Needed ! ! ! !

[599521224]

I have just been brought in at the end of a disaster recovery (due to the regular engineer being unavailable and am not dealt with Veritas software for approx 5 years.

My problem is the server I have to restore has had a disk replaced HP (due to a crash).

Due to my unfamiliarity with the product I am looking for a simple (laughing) set of instructions to restore the server to it's pre-crash state.

If anyone could help I'd be greatly appreciative.

Stephen Taylor

[Kerm]

Was the replaced disk on the BEX server? If so, did it contain the BEX catalogs?

Assuming you have all the data you need on tape and no catalogs on disk, you may be facing a reinstall of BEX V10, cataloging the appropriate tape and drilling down from the Restore tab.

[seehear]

Thanks for the reply.

I forgot to say what the environment is :

The office is an occupational rehab service and is a small 3-PC office, running a "Windows Workgroups". The tape drive has been installed in a 'desktop' pc, not a server however the specialised software my customer uses stores the data on the PC with the tape drive.

My problem is I do not know what the settings were for the machine at the pre-crash state (domain, users, odbc drivers etc.,) and the custoemr is demanding the machine be returned to its original state.

My other problem is the custoemr has recently moved premises and has, conveniently, lost the software and the manuals.

Is there a procedure for doing a full-system recovery ?

[Ken_Putnam]

What is the OS of the media server (the machine that "owns" the tape drive")

You can download the v9.1 Admin Guide from here http://seer.support.veritas.com/docs/266190.htm

and the v9.1 install from here
http://seer.support.veritas.com/docs/264658.htm

and SP2 from here
http://seer.support.veritas.com/docs/276543.htm

if you don't have the serial(s), install in Demo Mode, then do the restore as outlined in the Admn Guide

After the restore is complete, you ought to be able to see the serial from the GUI. copy it down for next time.

[seehear]

Ken.

Thanks for your info - it's exactly what I was looking for.

The O/S is Windows 2000 Pro - at least I think it is. The customer was unsure of what o/s version it was, but definitley Windows.

Thanks agains for your help.

[Shyam_Sundar]

Hi Stephen,

We apologise for the inconvenience caused because of the delayed response. Please let us know if your issue still persists. If yes, please refer the steps mentioned below. If not, we will mark this case as ‘assumed answered’ and move it to ‘answered questions’ pool.


The following documents will be of great help in understanding disaster recovery more.



http://support.veritas.com/docs/262134



http://support.veritas.com/docs/257160

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.