Restore selection page hanging?

[johnnyd]

Hi

I have a backup of 90000 dpx files, if I select a few hundred of the files individually by right clicking and select I get an egg timer for hours, if I select a couple of files or the whole folder everything is fine.  What am I doing wrong?

[johnnyd]

If anyone has any advice on this it would be great, This is a big problem for me at the moment, if it is an inherent issue in the software, then I shall have to look at arcserve or similar......

Many Thanks

JD

[johnnyd]

I see a few other people are having similar problems like this, is there no solution? The software is unusable

JD

[CraigV]

Hi,

Which version of the software is this?

[johnnyd]

Hi Craig

Its 12.5 on windows XP with all SP and updates on both OS and Backup Exec

JD

[CraigV]

Hi,

So you've installed SP2 for BE 12.5 then?

Service Pack 2 download:

http://seer.entsupport.symantec.com/docs/323735.htm

1 of the things it addresses:

Advanced Disk Based Backup Option

- The restore job will hang if a file/folder is selected from a baseline backup job.

HOWEVER, this looks like it could explain things a bit:

http://seer.entsupport.symantec.com/docs/329508.htm

[johnnyd]

Hi Craig

Many thanks for your help on this, Yes I have SP2 installed and also the registry value mentioned was set correcly to 1, its been like that for a while now

JD

[johnnyd]

Is there any symantec support I can go to to solve this? I can't believe this problem is unique to me ?

I am using deep linux paths, could that be an issue? its about 8-10 paths deep

Thanks

JD

[johnnyd]

Is there any symantec support I can go to to solve this? I can't believe this problem is unique to me ?

I am using deep linux paths, could that be an issue? its about 8-10 paths deep

Thanks

JD

[CraigV]

http://www.symantec.com/business/support/index.jsp

Check that site out, and select the option you're looking for. Sorry this couldn't get solved. I also have no idea on the path limitations of Linux unfortunately!

[johnnyd]

Hi Craig, thanks for the reply.....

Hmmm....No email support for this product available, they really dont want to sell me this product do they.

Does anyone know, can I get similar backup speeds from retrospect? like 5000 MB/Min?

Thanks

JD