05-15-2012 02:25 AM
Hi,
applying Service Pack 2 on MS Server 2003 via LiveUpdate fails with LiveUpdate error message
LU1812: A program that was part of this update failed when it ran. This update was not applied.
In the systems application log there is an error event: MsInstaller 1024, which states "error code 1603".
If you click on the link presented in LiveUpdate error message window you're guided to button for an automatic hotfix program, which does not work (after some seconds a message comes up: "Permission denied"). The link presented for the case of failure of this hotfix program leads to another link which explains how to reregister msxml3.dll. It did that, registering was successful, but installing of SP2 still fails.
On one of the many support documents I've read it's said that one has to look at bkupinst.htm, but there is no such file (I searched through documents folder, windows folder and program folder).
Is there any solution to that?
Thanks in advance,
Stefano
Solved! Go to Solution.
05-15-2012 02:31 AM
Hi Stefano,
Check the TN Below:
http://www.symantec.com/business/support/index?page=content&id=TECH142671
Thanks!
EDIT: Added these:
http://www.symantec.com/business/support/index?page=content&id=TECH67023
05-15-2012 02:31 AM
Hi Stefano,
Check the TN Below:
http://www.symantec.com/business/support/index?page=content&id=TECH142671
Thanks!
EDIT: Added these:
http://www.symantec.com/business/support/index?page=content&id=TECH67023
05-18-2012 07:08 AM