Shared Storage Option in Adamm.log shows as evaluation

[Nick_Porter]

We have a valid licence for the shared storage option but the adamm.log shows as noted below that it is an evaluation version. I have attempted to remove and then add back in but still get the same eval period that is ticking down. My fear is that out backups will quit working!!!! Any advice is appreciated. Nick


Adamm Info: Version 9.1, Build 4691

OS Info: Windows NT 5.2, Build 3790, Service Pack 1

Database Driver Info: SQLSRV32.DLL, 03.86.1830
Database Server Info: Server Name = "BACKUP", Active Node = ""
Database Connection String: "DRIVER=SQL Server;SERVER=BACKUP\BkupExec;DATABASE=BEDB"

Shared Storage Authorization: Yes
TSM Authorization: No
Library Expansion Options: Unlimited
Evaluation Days Remaining: 33

[Ashutosh_Tamhan]

Hello Nick!

- Will you check in your Bediag file if the licenses are shown or not?


http://seer.support.veritas.com/docs/254238.htm

- Also you could check under license information under Backup Exec About!

Regards,
Ashutosh

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[Nick_Porter]

Under Help, about Backup Exec for Windows servers, License information, the SAN Storage Option shows as yes - Licensed, and Yes - Installed. I'll run the BEDiag util to see what it sees. and reply back with the results.

[Nick_Porter]

BEDiag File shows the following:

Shared Storage Authorization: Yes
TSM Authorization: No
Library Expansion Options: Unlimited
Evaluation Days Remaining: 32

Still an evaluation~

[Sharvari_Deshmu]

Hello,

After going to tools-serial numbers and installation and removing the license have you tried rebooting the server?
If not remove the license number-reboot and then try entering the license number again.



Thanks,

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[Nick_Porter]

Removed the SSO (again) but this time rebooted and added the license back in and log still shows evaluation. 20 days left....

04/18/06 11:25:54 Adamm Log Started! ("BACKUP", 1000, {BBDD10E6-A486-4329-A752-9BD0F8B3136F})

Adamm Info: Version 9.1, Build 4691

OS Info: Windows NT 5.2, Build 3790, Service Pack 1

Database Driver Info: SQLSRV32.DLL, 03.86.1830
Database Server Info: Server Name = "BACKUP", Active Node = ""
Database Connection String: "DRIVER=SQL Server;SERVER=BACKUP\BkupExec;DATABASE=BEDB"

Shared Storage Authorization: Yes
TSM Authorization: No
Library Expansion Options: Unlimited
Evaluation Days Remaining: 20

04/18/06 11:25:54 Device Registry:

Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------

0000:0000:0000:0000 "atapi", (Port Driver)

------------------- -------------------------------------------------------------------------------

0001:0000:0000:0000 "atapi", (Port Driver)

------------------- -------------------------------------------------------------------------------

0002:0000:0000:0000 "elxstor", (Port Driver)

0002:0000:0000:0000 "HP MSL6000 Series 0513", (Changer Device), "\\.\MediumChanger0"

0002:0000:0000:0001 "HP Ultrium 2-SCSI F59W", (Tape Device), "\\.\Tape0"

0002:0000:0000:0002 "HP Ultrium 2-SCSI F59W", (Tape Device), "\\.\Tape1"

------------------- -------------------------------------------------------------------------------

0003:0000:0000:0000 "adpu160m", (Port Driver)

------------------- -------------------------------------------------------------------------------

[Deepali_Badave]

Hello,

Perform the repair installation and verify.

http://seer.support.veritas.com/docs/253199.htm


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[Nick_Porter]

Performed the repair and no luck, 4 days and counting....
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
05/04/06 14:09:22 Adamm Log Started! ("BACKUP", 1000, {BBDD10E6-A486-4329-A752-9BD0F8B3136F})

Adamm Info: Version 9.1, Build 4691

OS Info: Windows NT 5.2, Build 3790, Service Pack 1

Database Driver Info: SQLSRV32.DLL, 03.86.1830
Database Server Info: Server Name = "BACKUP", Active Node = ""
Database Connection String: "DRIVER=SQL Server;SERVER=BACKUP\BkupExec;DATABASE=BEDB"

Shared Storage Authorization: Yes
TSM Authorization: No
Library Expansion Options: Unlimited
Evaluation Days Remaining: 4

05/04/06 14:09:22 Device Registry:

Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------

0000:0000:0000:0000 "atapi", (Port Driver)

------------------- -------------------------------------------------------------------------------

0001:0000:0000:0000 "atapi", (Port Driver)

------------------- -------------------------------------------------------------------------------

0002:0000:0000:0000 "elxstor", (Port Driver)

0002:0000:0000:0000 "HP MSL6000 Series 0513", (Changer Device), "\\.\MediumChanger0"

------------------- -------------------------------------------------------------------------------

0003:0000:0000:0000 "adpu160m", (Port Driver)

------------------- -------------------------------------------------------------------------------

0004:0000:0000:0000 "adpu160m", (Port Driver)

------------------- -------------------------------------------------------------------------------

0005:0000:0000:0000 "symmpi", (Port Driver)

------------------- -------------------------------------------------------------------------------

05/04/06 14:09:25 Device Discovery:

Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------

0002:0000:0000:0000 Device Name "\\.\MediumChanger0"
Primary Inquiry "HP MSL6000 Series 0513"
Serial Number "HP MSL6000 Series 3G3ALRP472XR"
Device Flags SCSI, SN(TYPE 1), SN(ELEMENT)
Device State 3, Online

Device IDs 1004, {6DDCCEA6-2BDA-4D8B-95F3-E3223D323382}
Device Name "HP 3"
Device Type 2130706432, "CHANGER FS=0"
Device Features 0x0024F66A
1st Slot Number 0
Number Of Slots 29

Drive Element 0 1002, "HUL3J00510"
Drive Element 1 1003, "HUL3J04106"

------------------- -------------------------------------------------------------------------------

05/04/06 14:09:25 Device Discovery End:

[Swati_Joshi]

Hi Nick,

I think you could go ahead and continue to take backups without any issue and the license will not expire.

If this is not the case, then please contact our sales department:

http://www.symantec.com/corporate/corpdir.html

Please do revert back with details.

Thanks and Regards,

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