Sharepoint quaetion

[Shahin123]

Hi,

We have backup exec 2010 R3 SP3, and we want to backup our sharepoint 2013, the sharepoint server has installed on 3 different servers, SP_DB contine the SHrepoint DB, SP_APP this server contine the application front end and SP_WEB this server contines the webserver.

We did install the agent on all of the 3 servers, now when IN the media server try to add the SP_Web we get an error that says

none of the webservers for the specified server farm cold be accessed.

any idea why we get this error? before we had a sharepoint enviorment on only one server, and we did not have any problem.

Thanks

[Jaydeep_S]

See if these documents help you.

http://www.symantec.com/docs/TECH182195

http://www.symantec.com/docs/TECH134986

http://www.symantec.com/docs/TECH58121

http://www.symantec.com/docs/TECH87062

In the 4th technote, to verify what it says, refer to the related section to enable debug.

[Shahin123]

Hi jeedeep,

Thanks for your update,

I would like to go ahead and check the last link becuse I think the problem may somthing to do with SPwebservice name,

but I can not find this location in sharepoint 2010 or 2013:

SharePoint Administration site and checking the "Servers in Farm" under Operations - Topology and Services
 

Any idea how can I findout the name of the SPwebservice name?

Thanks

[pkh · Accepted solution]

Sharepoint 2013 is not supported by BE 2010, even with BE 2010 R3 SP3.  See the SCL below

BE 2010|2010 R2|2010 R3 Software (SCL)

If you want Sharepoint 2013 support, then you would have to upgrade to BE 2012 SP2.  See the SCL below

BE 2012 SCL

[Jaydeep_S]

Edit: Missed on information mentioned by pkh.

[Shahin123]

Hi PKH,

THanks for your replay,

I thought that I read somewhere that the SP3 of BE 2010 R3 would support the sharepoint 2013

Thanks for the info

Shahin

[Jaydeep_S]

Shahin, unfortunately no. This is only supported by BE 2012

http://www.symantec.com/docs/TECH203319