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Symantec OstDrv appearing

xadox
Level 5

After reinstalling Backup Exec 15 on a new Server two Symantec OstDrv where appearing.
After restarting the services they where showing as offline and I was able to delete them.

Today after a reboot the Symantec OstDrv are showing again.

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
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then open up Beutility.exe and run a repair of the BEDB. See if this fixes the issue.

Thanks!

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10 REPLIES 10

CraigV
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Do you use dedupe?

xadox
Level 5

Yes.

CraigV
Moderator
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then open up Beutility.exe and run a repair of the BEDB. See if this fixes the issue.

Thanks!

pkh
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Post a screenshot of those ostdrv

xadox
Level 5

@CraigV: I will give the Beutility.exe a try after some backups jobs complete.

@pkh: Here the screenshot:

OsDrv.JPG

pkh
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Are you using some OST appliances or t he BE dedup folder

xadox
Level 5

Like previously said. Yes I am using Dedup. You also can see i on the screenshot.
I am not using some OST device.

Colin_Weaver
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Employee Accredited Certified

The similar instances of this seen in the past have needed a formal support case to be opened as edits within the BEDB may be needed.

xadox
Level 5

I have repaired the BEDB with the Beutility.exe and deleted the offline OstDrv afterwards.

After some restarts the drives did not apear again. So I am hoping that the problem is solved.

Colin_Weaver
Moderator
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Employee Accredited Certified

Hmm It thought I posted a comment in this thread yesterday

 

When we have seen this in the past it has needed database (BEDB) content modifications and as such you should log a formal suppprt case.