Tape Alert Message

[599915713]

I'm getting a Tape Alert Message, "Job 'Inventory Drive 00009 has reported multiple tape alerts on Server. Please refer to job log BEX00725.xml for more detail". In the Job failed alert, I get "Backup 0004 -- The job failed with the following error: Data error (cyclic redundancy check)."
Any ideas? Do I have a bad tape drive?

[Ken_Putnam]

see http://seer.support.veritas.com/docs/192216.htm for the Veritas CRC troubleshooting guide

[599915713]

Thanks, I'll give that a try.

[Chaitanya_Khurj]

Hello,

You could also try cleaning the tape device. Clean it 3-4 times.
Check for event ID 7, 9, 11, 15 on the SCSI card under System Logs.

Make sure that you have not connected the device on a RAID Controller card.

On a SCSI card make sure you have set the device to use SCSI IDs 2 onwards.

Stop the Removable Storage service and deactivate it.

Check for SCSI terminations and cabling and preferrably get your device thoroughly checked from your device Manufacturer.

NOTE : If we do not receive your intimation within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.