Tapes showing up as cleaning tapes after inventory

[Ryan_Palmer_2]

Hello,

I'm hoping someone can help me. I've been going through the Symantec/Veritas support forums for 2 days now and can't find any help. We recently upgraded our tape drive from a Sony AIT StorStation single drive to a Sony AIT Autoloader LIB-D81. The AIT-2 tapes we used in the old drive are supposed to be compatible with the new autoloader we got. I loaded 8 of our tapes in the new tape drive and ran an inventory. All the tapes come up as cleaning tapes (CLN:003EC0CDF64) and I can't do anything with them. If someone has had this problem before please let me know how you fixed it.

Thank you

[Shilpa_pawar_2]

Hi,

Check if the device is listed in HCL:
http://seer.support.veritas.com/docs/271383.htm

Refer this technote:
http://support.veritas.com/docs/190522

Install latest drivers:
http://seer.support.veritas.com/docs/273853.htm

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