06-28-2018 11:31 AM
How can I solve this problem ?
I am trying to backup a simple oracle db instance from windows remote agent. I have made sure the account is listed under backup operators on remote agent and also that the tape is not write-protected since I can backup file-systems wihtout any issue.
Please see the attached error log for more details
Thank You, Please help!!
06-28-2018 10:42 PM
Hi,
This issue may occur if the Backup Exec Remote Agent Utility on the Oracle Server is not correctly configured. Please configure the Databae Access tab and Oracle tab in the Remote Agent utility.
Refer the documents below
https://www.veritas.com/support/en_US/doc/59226269-99535599-0/v53939425-99535599
https://www.veritas.com/support/en_US/article.100031246.html
Also confirm if you have added the Oracle Server details in Modify list settings on the Backup Server. Please refer
https://www.veritas.com/support/en_US/article.100008855.html
In case you have configured the above and still have issues please post screenshot of the configuration details.
06-29-2018 08:48 AM
So I tried everything as suggested, Please see attached screenshots of what I have so far.
06-29-2018 06:57 PM - edited 06-29-2018 08:35 PM
Windows 10 is not supported by your version of BE.
If you want to backup newer OS'es and/or newer software, you have to upgrade your BE to the latest version. Otherwise, you are going to end up with these kind of problems endlessly.