Unable to See the tape in the standalone tape drive

[Morrie]

Hi, i am unable to see the tape and when i run the inventory it fails.

I have loaded the latest symantec tape drives and have loade a new tape in the drive and it not picking it up.

Regards,

Morrie.

[ZeRoC00L]

What kind of tape device do you have ?
Is the tape drive correctly recognized in Windows device manager ?
Is this a new tape or a tape already used?
Have you tried another tape ?

[Sush---]

Also if the machine is Windows 2003 server then try to open NTBACKUP and see if you are able to recognize the Tape drive and Tape from there. Please note that to start NTBACKUP you will have to start the Removable Storage Management service.

Thanks,

-Sush...

[Larry_Fine]

what is the error from the inventory job?

even if the drive was empty, the inventory job should not fail.