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Veritas.com
Support

Unable to attach to one of the drives - during exchange information restore

Rehan_Shaikh
Level 3

‎10-10-2005 08:35 AM

Hi the error message I receive when I try to restore the information store on a different exchange server is;

Unable to attach to one of the drives

The veritas agent is installed on the server were the information store is being redirected too. However, I'm still unable to perform the restore.

I'm running exchange 2003 with SP1 on windows 2003 server.


Any help would be appreciated
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3 REPLIES 3

Brian_Jackson_2
Level 2

‎10-10-2005 10:01 AM

In my experience, that has been due using an account that does not have proper privileges when performing the restore.
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Rehan_Shaikh
Level 3

‎10-11-2005 01:57 AM

Thanks for the info.

The veritas remote agent has the same account as the account being used for the restore.

Where should i check to see if the account has proper privileges when performing the information store restore.
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Deepali_Badave
Level 6
Employee

‎10-18-2005 02:27 AM

Hello,

Please refer the following technote to further troubleshoot this issue:

http://support.veritas.com/docs/266177

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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