Unable to backup Exchange 2010 through DAG

[samirb]

Hello,

Suddenly my backup for Exchange 2010 started failing.  We have two mailbox servers, two cas hubs and one dr that has both cas and mailbox roles.  Any ideas on this one?

I have gone through the KB's such as:

http://www.symantec.com/business/support/index?page=content&id=TECH140090

http://www.symantec.com/business/support/index?page=content&id=TECH125261

The log from Backup Exec:

Error category    : Resource ErrorsError             : e0000391 - Backup Exec attempted to back up an Exchange database according to the job settings. The database was not found, however. Update the selection list and run the job again.
For additional information regarding this error refer to link V-79-57344-913

Here's the log from one of the mailbox servers using the Backup Exec Debug Monitor:

*******************************************************************************
***** SGMon log for \\\\EXCHMB01 *****
***** Local Offset =04:00 *****
*******************************************************************************
BEREMOTE: [03/05/11 18:00:37] [3392] [ndmp\ndmpcomm] - ndmpRun: Control connection accepted : connection established between end-points 172.16.5.205:10000 and 172.16.20.28:49344
BEREMOTE: [05/03/11 18:00:37] [0000] BECryptoInit: BECrypto non-FIPS mode successfully enabled.
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Username for Logon: MYDOMAIN\backupadmin
BEREMOTE: [03/05/11 18:00:37] [7980] - BELogonUser: beclass::IsThisMe() returned error: 87
BEREMOTE: [03/05/11 18:00:37] [7980] - LogonType set = [LOGON32_LOGON_BATCH][0x4]
BEREMOTE: [03/05/11 18:00:37] [7980] - LogonUser(LOGON32_LOGON_BATCH-0x4) success
BEREMOTE: [03/05/11 18:00:37] [7980] - Successfully impersonated MYDOMAIN\backupadmin
BEREMOTE: [03/05/11 18:00:37] [7980] - WhoAmI( ) reports: MYDOMAIN\backupadmin
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - LogonuserError: 0
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\DBA
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\DBA]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"DBA" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "DBA") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\DBA") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\Technical Services
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\Technical Services]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"Technical Services" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "Technical Services") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\Technical Services") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\DBSS
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\DBSS]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"DBSS" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "DBSS") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\DBSS") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\Resources
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\Resources]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"Resources" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "Resources") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\Resources") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\DBR
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\DBR]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"DBR" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "DBR") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\DBR") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\Public Folders
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\Public Folders]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"Public Folders" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "Public Folders") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\Public Folders") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\ndmpsrvr] - Resolve Device Name for: \\DAG1.COMPANY.COM\Microsoft Information Store\DBMK
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - FS_ResolveDevName: [\\DAG1.COMPANY.COM\Microsoft Information Store\DBMK]
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\mb2] - MB2-Resolve returned 1
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\notes2] - Notes Agent:CLNFileSystem::ResolveDeviceName
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::ResolveServerForBackup(Option:3, Preferred Servers: "EXCHMB01.MYDOMAIN.COM\EXCHMB02.MYDOMAIN.COM" ... count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - Monad RPC timeout 300000
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - EseProcess::Init: OpenThreadToken successful
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 Create process returned 522
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - EseE14::GetTargetDatabaseCopyStatus(IN) ... machine:"DAG1.COMPANY.COM", database:"DBMK" targetSite:"", options:0x1, flags:0, count:2
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\shared] - ESE07 process not ready
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - Error (0x80004005) !!! EseE14::GetTargetDatabaseCopyStatus("DAG1.COMPANY.COM", "DBMK") failed
BEREMOTE: [03/05/11 18:00:37] [7980] [fsys\ese] - E14::ResolveDeviceName([Backup] "\\DAG1.COMPANY.COM\Microsoft Information Store\DBMK") => "DAG1.COMPANY.COM" ... 0xe0000391
BEREMOTE: [03/05/11 18:00:37] [7980] [BESocket] - @@@@@@@MyCloseSocket called with sockfd = 1360(0x550) retval = 0
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\tpfmt] - FreeFormatEnv( cur_fmt=0 )
BEREMOTE: [03/05/11 18:00:37] [7980] [ndmp\tpfmt] - FreeFormatEnv( cur_fmt=0 )
 

[AmolB]

Refer to the below forum thread.

https://www-secure.symantec.com/connect/forums/exchange-2010-dag-error