Unable to connect to media server error since updating to SP3

[Alan_Zak]

Backup Exec 9.1 under Windows 2003 Server Standard.

Have encountered this error the last couple of mornings following update to BE 9.1 service pack 3.

Restarting the BE services seems to work around the issue, but the problem recurs.

[Chaitanya_Khurj]

Hello Alan,

You may want to refer to the following technote.

How to run a Backup Exec database repair when the original Backup Exec database is found to be inconsistent

http://support.veritas.com/docs/265180

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

[greg_filter]

I followed the following recommended Technote:

Document ID: 265180
http://support.veritas.com/docs/265180

and I still cannot connect to media server.
I tried the technote and it keeps saying services fail
"the service did not start due to logon failure"

Greg Filter