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Unable to open a disk of the virtual machine.

Hi, I have installed backupexec on a physical server

I have added my esxi host and installed VMware

Now i have a strange problem when i want to restore backups that given from other vm on this esxi host appear this error:

The job failed with the following error: Unable to open a disk of the virtual machine.

I have realy confused what do i have to do ?

 

 

 

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Re: Unable to open a disk of the virtual machine.

Open job log of failed backup and check the transport mode used for restore. If its SAN mode then try switching to NBD/NBDSSL in the restore options.

Also, check whether the user has appropriate permissions on vcenter\ESXi host as mentioned in article below.

https://www.veritas.com/support/en_US/article.100001762