V-79-57344-33037 and V-79-57344-3862

[PentecCS]

Hello,

This is a brief description of the scenario.

Symantec Backup Exec 11 D

USB External Hard Drive Enclosures (instead of a tape)

Backup Job runs on MO and WE and FR evenings

We received the two error messages on FR  04-27 and MO  04-30.

The link to V-79-57344-33037 has fixes for older versions, but not for 11 D.

The link to V-79-57344-3862 does not have any further articles to read.

=====

Drive and media mount requested: 4/30/2007 7:30:13 PM
No appendable media could be mounted.
V-79-57344-33037 - Error - Mount failed.
Physical Volume Library Media not found.

=====

No appendable media could be mounted.
V-79-57344-33037 - Error - Mount failed.
Physical Volume Library Media not found.

=====

Job ended: Monday, April 30, 2007 at 7:30:14 PM
Completed status: Failed
Final error: 0xe0000f16 - The operation failed to acquire the minimum number of drives and media needed.
Final error category: Job Errors
For additional information regarding this error refer to link V-79-57344-3862

=====

The backup job fails after running for two seconds, literally.

Please help.

Thank you.

Message Edited by PentecCS on 05-02-200711:03 AM

[Jared_S_]

Hi Robert -

What happens when you create a new Backup-to-Disk Folder on the USB drive and attempt the backup again? Does it fail in the same way?

- Jared

[Howard_Brown]

Check the settings on the Media Set that the B2D folder belongs to, and make sure it is appendable. If it is in Scratch Media, move it to a media set that is appendable/overwritable.

Change the job to append then overwrite if you are scheduling erasure of the drive. If I recall correctly, you cannot append to scratch media, only overwrite.