V-79-57344-34086

[IA_Alan_Lamb]

Hi, we're having a problem with our Volume Shadow Copy Service and backup exec is failing every night.  Below are the errors from the latest job, event log doesn't seem to give much more info, any ideas what I need to look at here?

V-79-57344-34086 - Snapshot Technology: Initialization failure on: "System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.

Backup- [servername].[domain].localV-79-57344-34086 - Snapshot Technology: Initialization failure on: "Microsoft Information Store". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.

V-79-57344-34086 - Snapshot Technology: Initialization failure on: "Microsoft Information Store". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.

BackupV-79-57344-34086 - Snapshot Technology: Initialization failure on: "System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.

V-79-57344-34086 - Snapshot Technology: Initialization failure on: "Search instance\Index files 1 ([servername]\e6bbaecc-8490-44eb-ad77-d75e9385fb43)". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.

V-79-57344-34086 - Snapshot Technology: Initialization failure on: "Search instance\Search-DB 1 ([servername]\SHAREPOINT\WSS_Search_[servername])". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008526): Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.

Check the Windows Event Viewer for details.

[Colin_Weaver]

When a backup job is NOT running, run VSSADMIN LIST WRITERS  on the server being backed up and if any of them are not in a stable state then fix that first (reboot may be needed)

[IA_Alan_Lamb]

They all seem to be fine. vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2005 Microsoft Corp. Writer name: 'Task Scheduler Writer' Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b} State: [1] Stable Last error: No error Writer name: 'VSS Metadata Store Writer' Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93} State: [1] Stable Last error: No error Writer name: 'Performance Counters Writer' Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2} Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381} State: [1] Stable Last error: No error Writer name: 'System Writer' Writer Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Instance Id: {de62895c-411d-4849-b8ea-b8826bd58061} State: [1] Stable Last error: No error Writer name: 'SqlServerWriter' Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a} Writer Instance Id: {3811e07e-588e-4908-96b3-c66d8cfa07c5} State: [1] Stable Last error: No error Writer name: 'SharePoint Services Writer' Writer Id: {da452614-4858-5e53-a512-38aab25c61ad} Writer Instance Id: {965a76a6-4df1-48fb-a923-359a34ee150f} State: [1] Stable Last error: No error Writer name: 'FRS Writer' Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29} Writer Instance Id: {650cbc33-48c6-494b-b29a-1b27dff5e30e} State: [1] Stable Last error: No error Writer name: 'ASR Writer' Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Instance Id: {ec8a2430-8643-42d4-b9d0-261d837ffde3} State: [1] Stable Last error: No error Writer name: 'MSSearch Service Writer' Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2} Writer Instance Id: {379d10da-c133-4b72-a8fd-6dd4b1c93f4d} State: [1] Stable Last error: No error Writer name: 'FSRM Writer' Writer Id: {12ce4370-5bb7-4c58-a76a-e5d5097e3674} Writer Instance Id: {0756d936-dce2-4ba7-ae6a-2538d502cfa5} State: [1] Stable Last error: No error Writer name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {1bfc9b6f-2f9a-4d7c-9d22-809438f0c42b} State: [1] Stable Last error: No error Writer name: 'IIS Config Writer' Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6} Writer Instance Id: {6e23e976-6338-411c-acab-9026e6ff6791} State: [1] Stable Last error: No error Writer name: 'Microsoft Exchange Writer' Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7} Writer Instance Id: {02b1ccae-8ce7-478f-9a4f-b2dec23ef673} State: [1] Stable Last error: No error Writer name: 'Dhcp Jet Writer' Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad} Writer Instance Id: {640cb947-f4fd-4563-bc5b-ebb8c8acbc56} State: [1] Stable Last error: No error Writer name: 'Shadow Copy Optimization Writer' Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Writer Instance Id: {f3a34b3f-6c6b-4609-ab4f-cae55e54e8f2} State: [1] Stable Last error: No error Writer name: 'BITS Writer' Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0} Writer Instance Id: {227cc280-4146-4e56-96a7-d5e78bfa6569} State: [1] Stable Last error: No error Writer name: 'SPSearch4 VSS Writer' Writer Id: {35500004-0201-0000-0000-000000000000} Writer Instance Id: {7475fae0-346f-4840-93a6-85a503aef1d8} State: [1] Stable Last error: No error Writer name: 'COM+ REGDB Writer' Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f} Writer Instance Id: {03706690-44a6-4bd8-b5fc-06bbd3884d8f} State: [1] Stable Last error: No error Writer name: 'Registry Writer' Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485} Writer Instance Id: {965323d9-05dd-4c83-99e1-48325e5be8e5} State: [1] Stable Last error: No error Writer name: 'NPS VSS Writer' Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a} Writer Instance Id: {8e0b3638-7bf9-4d64-b03c-439eea99d2ce} State: [1] Stable Last error: No error Writer name: 'Certificate Authority' Writer Id: {6f5b15b5-da24-4d88-b737-63063e3a1f86} Writer Instance Id: {120c0b4d-b8b1-45a3-8af0-db9c54e5916e} State: [1] Stable Last error: No error Writer name: 'IIS Metabase Writer' Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366} Writer Instance Id: {bb178223-08ce-4545-abb7-c71f4f09cf85} State: [1] Stable Last error: No error Writer name: 'TS Gateway Writer' Writer Id: {368753ec-572e-4fc7-b4b9-ccd9bdc624cb} Writer Instance Id: {7e35f033-0790-42ec-b668-1af2bcfb2129} State: [1] Stable Last error: No error Writer name: 'NTDS' Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757} Writer Instance Id: {82111cdd-3d8d-4d28-87c0-6332d74e31e7} State: [1] Stable Last error: No error

[Siddhant_Saini]

Hello Alan,

You might want to refer to this: http://www.symantec.com/business/support/index?page=content&id=TECH125459

Also, what are we backing up? Are we making use of the Advanced Disk-based Backup Option(ADBO) for performing an offhost backup? 

[IA_Alan_Lamb]

Hi Sidd

I had a look at that link and ran through the suggestions but they made no difference.

It's a local backup of an SBS2008 machine, this is the only server in the building so I could do with getting a decent backup of it.  It's not using ADBO.

Any other suggestions?

[IA_Alan_Lamb · Accepted solution]

Just to let everyone know. We installed the latest update for backup exec and now it seems to be working again. Thanks.