V-79-57344-6017 - Database Database was not found, or could not be accessed.

[Tiorl]

Hi, I have this error only when I try to restore mailbox items only to specific mailbox database. Mailboxes from another database backup copies restore normaly.

And when I check credentials - Check Failed with only this mailboxdatabase.

Any Idea?

[CraigV]

Hi Tiorl,

Check the TNs below:

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TE...

http://www.symantec.com/business/support/index?page=content&id=TECH71644

Thanks!

[Tiorl]

Hi CraigV

I've already dine that.

No results.

I've problem with restoring and checking credentials only with one database in information store.Another databases in the same informational store restoring and pass checks without problem.

[CraigV]

Hi,

What's different on that DB from the others?

Thanks!

[Tiorl]

Hi!

Only mailbox quota, as i can see. Other seems to be the same.

[Laurie_Downey]

Tiorl,

* What version of Exchange?

* Is the mentioned database active and mounted?

* Is the mailbox you are pushing the restore to back to the original location or redirected?

* Is the mailbox visible in the global address list.

* Are there any entries in the event viewer under application during the restore that are Exchange  related issues.

[Tiorl]

- Exchange 2010 SP3

- Base active and mounted

- Restore to original location

- Mailbox visible int GAL

- In Event Viewer nothing unusubal during restore job

[Laurie_Downey]

Tiorl,

You could try creating a test mailbox in the Exchange database and pushing a redirected restore to the test mailbox instead. When configuring a redirected restore be sure to use the “Display Name” as it is displayed within Exchange, for the mailbox you’re it pushing to.

The other option in Backup Exec 2012 would also try a PST restore. Refer to the following document:

Restoring Microsoft Exchange Granular Restore Technology (GRT) enabled backup to a PST file using Backup Exec 2012:

http://www.symantec.com/docs/TECH191622

[Tiorl]

Tryed both

Result the same - 

V-79-57344-6017 - Database Database was not found, or could not be accessed.