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VFF Open Failure + Exchange

Jakob_Markussen
Level 4
Hi

I have upgraded a Windows 2008 with BE 12.5 to BE 2010. On this server I'm able to do GRT backup of my Exchange 2007 server.

In order to upgrade HW a have installed BE 2010 on a new 2008 R2 64bit server. When I try to backup the same Exchange server with GRT enabled I get:

V-79-57344-759 - Unable to complete the operation for the selected resource using the specified opti...



Backup of Exchange from the new server is fine without GRT enabled. Any ideas of what I'm missing?

Thx
7 REPLIES 7

RahulG
Level 6
Employee
refer the following document http://support.veritas.com/docs/320008 

Uninstall the remote agent from the Exchange server
 Remove the exchange license key from Backup Exec
 Reboot both servers
 Re-install Exchange license
 Push-install the Exchange agent
 Attempt a backup
-If the issue persists, please apply the latest rollup package for Microsoft VSS.
http://support.microsoft.com/kb/940349

RahulG
Level 6
Employee
http://support.veritas.com/docs/317113 
Change Microsoft Memory Setting per Microsoft KB article 304101  on media server

Jakob_Markussen
Level 4
Thanks

I compared settings on the old and new server. The old ajusted for best perfomance of Background Services and the new for Programs. Changed that in the new server.

Also checked AOFO: System - Use Microfsoft Software Shadow Copy Provider instead of Automatic.

After these setting I was able to run a GRT backup without errors. I'll check tomorrow if my scheduled jobs are succeeding.

RahulG
Level 6
Employee
thats great !!! hopefulll that wouls have resolved it .
Cheers !!!

RahulG
Level 6
Employee

Any updates on the issue

donnald
Not applicable

RahulG
Level 6
Employee

Donnald please open a new post for your issue .