02-25-2013 01:03 PM
We have the RALUS agent on our SLES11 SP2 server. We are running into a init.d script issue. We installed an application and received this error when trying to do chkconfig:
[code]Problem running post-install step. Installation may not complete correctly
Error running chkconfig --del alfresco : insserv: warning: script 'alfresco' missing LSB tags and overrides insserv: warning: script 'alfresco' missing LSB tags and overrides insserv: Default-Start undefined, assuming default start runlevel(s) for script `alfresco' insserv: There is a loop between service RALUS and alfresco if stopped insserv: loop involving service alfresco at depth 2 insserv: loop involving service RALUS at depth 1 insserv: Stopping alfresco depends on VRTSralus.init and therefore on system facility `$all' which can not be true! insserv: loop involving service apache at depth 4 insserv: exiting now without changing boot order! /sbin/insserv failed, exit code 1[/code]
Notice the RALUS error? The LSB tags of RALUS:
#!/bin/sh ### BEGIN INIT INFO # Provides: RALUS # Required-Start: $ALL # Required-Stop: # Default-Start: 2 3 5 # Default-Stop: 0 1 4 6 # Description: Symantec Backup Exec Remote Agent ### END INIT INFO
The Required-Start $ALL tag seems to be causing the issue. What does RALUS depend on? I would imagine, $network
02-26-2013 02:05 AM
Hello there,
What is the Backup Exec version that you are using?
As you have tagged BE 2010, just wanted to update that SLES 11 with SP2 is not supported with BE 2010 as it is not mentioned in SCL.
http://www.symantec.com/docs/TECH137682 : Backup Exec 2010|2010 R2|2010 R3 Software (SCL)
SLES 11 with SP2 is supported with BE 2012.
Thanks,
Sush...
02-26-2013 04:59 AM
Sorry, it is 2012