To somebody:
We have been having some problems trying to get our backup system running. Running backup failed allways with error:
from veritas backup exec:
"Storage device "HP 1" reported an error on a request to write data to media. Error reported: The request could not be performed because of an I/O device error.
V-79-57344-34029 - A hardware error occurred."
from system event log:
Event Type:Error
Event Source:halfinchVRTS
Event Category:None
Event ID:11
Description:
The driver detected a controller error on \Device\Tape0.
For more information, see Help and Support Center at
from application event log:
Event Type:Error
Event Source:Backup Exec
Event Category:None
Event ID:34113
Description:
Backup Exec Alert: Job Failed
(Server: "server") (Job: "Server-normal") Server-normal -- The job failed with the following error: A hardware error occurred.
Enviroment:
Intel server, new server
2* Intel Xeon 3.20 GHz, 4GB RAM
intel SCRU42X raid controller + 5 x SCSI hd
HP ultrium LTO 1 tapedevice, SCSI ID=2
Windows 2003 sp1 + updates up to date & Exchange 2003 sp1
Backup Exec 10.1 build 5629, + exchange agent; no updates available
LSI SCSI Adapter, integrated to mainboard, only Tape-device connected
(scsi speed reduced to 80Mb, tested also 320/160)
Tested:
scsi and tapedevice latest drivers (veritas and hp) and older ones
Add.info:
Remote Storage Services have been disabled on the server.
So, what to do?