Veritas error message? broken drive?

[Rob_Phelps_3]

Hi guys,

Tape drives been working fine for ages doing its daily backup, but have just checked and the last 10 days say Failed. log file shows pretty much all the job done, but when it comes to write is saying this:


Storage device "DELL 2" reported an error on a request to write data to media.

Error reported:
The device is not ready.
^ ^ ^ ^ ^


DELL 2 is the tape driveMessage was edited by:
Rob Phelps

[Ken_Putnam]

Are you current on firmware and drivers for the Tape device and the controller?

Have you tried swapping terminators and/or cables?

Have you run any mfg diagnostics against the drive? (If it really has been working for "ages" the drive could be going bad)

Message was edited by:
Ken Putnam

[Rob_Phelps_3]

Hi Ken,

Seems odd, the drive went bad 1 month ago as it kept spitting out tapes, was replaced by dell and now this? - atleast its not spitting out tapes i guess. They replaced cables and the drive as far as I recall. How Do I go about this MFG thing? where do I get it from. its an internal drive on a dell xeon 1800 server.

Thanks for your help.

RobMessage was edited by:
Rob Phelps

[Ken_Putnam]

mfg = manufacturer as opposed to some generic diags


You should be able to download some diagnostics from the DELL Support site