Vmware ESXi host with virtula machines backups are failing with Backup Exec 2012

[NBU_13]

Hi,

I need help

Backup server - windows 2008 R2 enterprises.

Backup software - backup exec 2012

Vmware - ESX 5.0

I have configured vmware backup with 4 virtual machines (2 linux and 2 windows) with logon credencial esx host - root

But backup jobs are getting fail with no premission and does not have credencial to access these virtual machines,

anyone help on this issue.

[SuperBrain]

Can you provide the exact error code/message?

Also, please check and confirm all requirements in the following technote are fulfilled with reference to VMWare backups:

http://www.symantec.com/docs/TECH130255 - Understanding Logon Accounts and required User Rights Assignment to resolve connection, backup or restore failures

[ZeRoC00L]

Are you running a licensed edtion of ESXi ?
As backup exec makes use of the Vmware Storage API, which is not available in the free edition.

[NBU_13]

Hi,

yes Esxi 5 is licensed edition and Vmware Storage API is also available.

[ZeRoC00L]

What is the transport method you have selected ?

And please provide the exact error message your receive.

[lmosla]

Hi NBU_13,

Is this a new Backup Exec 2012 install?

Run live updates to make sure you are fully updated

and push to the remote servers then reboot the host machine

Try removing and then readding the server.

[pkh]

Make sure that the id that you use for the backup has the necessary permissions.  See the document below

What permissions are needed to properly use the Agent for VMware Virtual Infrastructure (AVVI) with ...

Although this document is for BE 2010, it is still valid for BE 2012