cancel
Showing results for 
Search instead for 
Did you mean: 

Vmware agent , cannot to log on

andreag75
Level 2

Hi guys,

I've installed evaluation license of Vmware agent on my Backup Exec 2010, I've one ESXi host and when I add host ip from vmware and try to expand it, show me login user and password but give me  always the same error:

"Failed to log on"

"Cannot get the virtual machine XML information"

 

What does it means?

thanks

Andrea

 

3 REPLIES 3

andreag75
Level 2

Ops, I've just read documentation , it support only esxi with foundation license.

sorry

RahulG
Level 6
Employee

Check the compatibility list 1st and refer the following document http://www.symantec.com/business/support/index?page=content&id=TECH76177

Munir2Fast
Level 5
Certified

Hi

Backup exec does not support backups of free version for VMWare ESXi server, you need to have minimum lincense installed for it to work.

Please got through the below link for the same :

http://www.symantec.com/docs/TECH135343