how to check the MTDA is installed properly or not

[gokul07]

Hi,

The NetBackup Deduplication Multi-Threaded Agent service won't start. we need to resolve it as soon

But no idea how to proceed with the how to check about the MTDA

Could any one help me with it.

Thanks,

Gokul

[StefanosM]

Had you uninstall and reinstall netbackup client?
I suggest you to open a case to veritas support.

[Will_Hunting]

hi,

the steps are:

1. Create a pdde directory in INSTALL_PATH/netbackup/logs/(LINUX) or INSTALL_PATH\veritas\NetBackup\logs\(WINDOWS)

2. restart NetBackup Deduplication Multi-Threaded Agent service

3. check pdde logs

OR

share pdde logs and mtstrm.conf file that located in INSTALL_PATH\VERITAS\NetBackup\bin\ost-plugins or INSTALL_PATH/netbackup/bin/ost-plugins