Win2003 and VXA-1 SCSI 8 MM tape drive

[Mark_Wouda]

I get this error every time I whant to backup.

Backup Woensdag 1 -- The job failed with the following error: There was an error processing the on tape catalogs.

Category:
Type: Error
Server: FS1
Device: ECRIX 1
Job name: Backup Woensdag 1
Time alert received: 20-7-2005 21:53:06
Source: System

ResponseUser who responded: (domain)\Administrator
Response machine: FS1
Time user responded: 20-7-2005 21:53:26
User response: OK

Properties of Category: Enabled: Yes
Send notifications: No
Record in event log: Yes
Event ID: 34113
Automatically clear: No
Include job log: No

The strange thing is that I use a V10 tape for 20/40 GB but the Available Capacity= 16,0 MB according to media info

Does any one know how I can resolve this problem.

[Asma_Tamboli]

Hi Mark,


Stop and disable the removable storage service if it is running.

Also upgrade to the latest build 10.0.5520 and install the latest drivers if it is listed as tested in the hardware compatibilty list:

the latest build can be downloaded from the following link:



http://support.veritas.com/docs/277181

Here are the hardware compatibility lists:


http://support.veritas.com/docs/274347



http://support.veritas.com/docs/274348

the latest drivers can be downloaded from the following link:


VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050531) - Includes Tape Driver Release (20050115) and Robotic Library Release (46) (Intel Only)

http://support.veritas.com/docs/277477

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

[Mark_Wouda]

Hi

I installed the latest version of BE V10 succesfully.
But installation of de latest drivers is Interubted before completing

What could cause this?
I tried to install the drivers after the the upgrade of BE. but no succes. All services are running

Oh and could the problem with the tape be caused because the data on the tape was writen with arcserve for novell previously?null

[Mark_Wouda]

Oke Update

I was able to Identivy the tape but during catalog the folowing error

Job ended: maandag 25 juli 2005 at 14:12:29
Completed status: Failed
Final error: 0xe00084b7 - A backup set was created which contains no data. See the job log for details.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33975
No futher information on support site.

Again I found the error: Null backupset. Possible reason:
Cataloging SW Compressed ArcServe Tape. Backupexec does not support this operation

I must be going crasy. I Have never had these problems before

[Asma_Tamboli]

Hi Mark,

Did you use software compression while you were using the tapes with arcserve? Backup Exec cannot catalog the media if it is software compressed by any product other than Backup Exec. Please refer to the following document:



http://support.veritas.com/docs/190558
the document is also valid with 10.0

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.